Privacy Policy
Date: March 17, 2026
At JoyanneHowell.com, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services. Please read this policy carefully. If you disagree with its terms, please discontinue use of the site.
1. Scope of This Policy
This Privacy Policy applies to information collected through JoyanneHowell.com (the "Website") and any related services, communications, or events. It does not apply to third-party websites or services that may be linked to or from our Website.
Information We Collect
We may collect the following types of information:
Personal Information
This includes information you voluntarily provide, such as:
Your name, email address, phone number, and mailing address when you inquire about services or complete forms on our Website.
Billing and payment information when you purchase a product or service.
Account credentials if you create an account on our Website.
3.Project & Service Information
Details you share regarding your project or service needs, such as preferences, goals, timelines, and budgets.
Automatically Collected Information
When you visit our Website, certain information may be collected automatically, including:
IP address and general geographic location.
Browser type, operating system, and device information.
Pages visited, time spent on pages, and referring URLs.
Cookie identifiers and other tracking technologies (see Cookies section below).
4. Information from Third Parties
We may receive information about you from third-party sources such as social media platforms, analytics providers, or advertising partners, consistent with their respective privacy policies.
5. How We Use Your Information
We use your information for the following purposes:
To Provide Services: To respond to inquiries, provide quotes, deliver services, and manage client relationships.
Communication: To communicate with you about your project or account, send updates, and offer customer support.
Marketing: To send you promotional materials, newsletters, and offers that may be of interest to you. You may opt out at any time (see Your Rights section below).
Improvement: To analyze usage data and improve our Website, products, and services.
Legal Compliance: To comply with applicable laws, regulations, and legal obligations.
Security: To detect, prevent, and respond to fraud, abuse, or security incidents.
6. Legal Basis for Processing (Where Applicable)
If you are located in a jurisdiction that requires a legal basis for processing personal data (such as the European Economic Area or the United Kingdom), we process your personal information on the following bases:
Performance of a contract — to provide the services you have requested.
Legitimate interests — to improve our services, communicate with you, and protect our business.
Consent — where you have given us explicit permission, such as for marketing communications.
Legal obligation — to comply with applicable laws and regulations.
7. Cookies and Tracking Technologies
Our Website may use cookies and similar tracking technologies to enhance your experience. Cookies are small data files stored on your device. We use:
Essential Cookies: Necessary for the Website to function properly.
Analytics Cookies: To understand how visitors interact with our Website (e.g., Google Analytics).
Marketing Cookies: To deliver relevant advertisements and track campaign performance.
You can control cookie preferences through your browser settings. Note that disabling certain cookies may affect Website functionality. By continuing to use our Website, you consent to our use of cookies in accordance with this policy.
8. Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your information in the following limited circumstances:
Service Providers: We may engage trusted third-party vendors to assist with website hosting, payment processing, email delivery, analytics, or marketing. These providers access your information only as needed to perform their services and are contractually obligated to protect it.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control.
Legal Compliance: We may disclose your information when required by law, court order, or government authority, or when we believe disclosure is necessary to protect our rights or the safety of others.
With Your Consent: We may share your information with third parties when you have given us explicit permission to do so.
Data Security
We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, disclosure, alteration, or destruction.
Measures We Take:
Secure data storage using encrypted servers and firewalls.
HTTPS encryption for all data transmission across our Website.
Access controls to limit who can access personal data internally.
Regular security assessments and updates to identify and mitigate risks.
Despite these efforts, please note that no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security. If you believe your interaction with us has been compromised, please contact us immediately at hi@joyannehowell.com.
10. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. When your information is no longer needed, we will securely delete or anonymize it.
11. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
Access: Request a copy of the personal information we hold about you.
Correction: Request that we correct inaccurate or incomplete information.
Deletion: Request that we delete your personal information, subject to certain legal obligations.
Portability: Request that we provide your data in a structured, commonly used, machine-readable format.
Restriction: Request that we restrict processing of your information under certain circumstances.
Objection: Object to processing based on legitimate interests or for direct marketing purposes.
Opt-Out of Marketing: Unsubscribe from marketing emails at any time by clicking the 'unsubscribe' link or contacting us directly.